酒店英文道歉信

时间:2024-01-19 09:06:57 服务业/酒店/餐饮 我要投稿

酒店英文道歉信(通用)

  在学习、工作生活中,很多地方都会使用到道歉信,我们通常在对别人表示赔礼道歉时会用到道歉信。在写之前,可以先参考范文,以下是小编为大家整理的酒店英文道歉信,仅供参考,欢迎大家阅读。

酒店英文道歉信(通用)

酒店英文道歉信1

  Dear XXX:

  We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager

酒店英文道歉信2

  Dear xxx:

  i am terribly sorry to tell you that i have lost the valuable book you wereso kind to lend me last week. i read it everyday and intended to finish it nextmonth. last night when i came to my room, it was nowhere to be found. i will tryto recover it as soon as possible. if i fail to find it, i will get a new bookfor you.

  but i am afraid it can never take the place of the old one. old books arelike old friends. once lost, they can never be replaced. they are connected withcherished associations which the new ones can never have. and for thisirrecoverable loss, i am to blame. i was so careless with my things. this is awarning to me to be more careful in the future.

  Regards

  Alfred Zhuang

  Front Office Manager

酒店英文道歉信3

  Ms. mitsuko iwasaki

  3-16-6-804, higashisuna

  koto-ku

  tokyo, 136-0074

  dear ms. iwasaki,upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy your

  may the year of the rabbit bring you joy and prosperity.

  yours sincerely,

酒店英文道歉信4

  Mr. Ulrich Niemann.

  Director

  People-People Exchange Co.

  Dear Sir or Madam: Friday 22nd September

  Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.

  Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.

  I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.

  It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.

  We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.

  My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.

  Regards

  Alfred Zhuang

  Front Office Manager

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