Leaders, you are good!
The morning of August 6th, because of my carelessness and careless, when leaving the car go more than 2 hours, will suddenly think of your own jewelry (a jade bracelet and a jade pendant) left in the 6315 room resort LeightonWebworks, suddenly anxious. Although these two items are not priceless, they have high commemorative significance. Immediately, the guide contacted the staff of the villa. Employees anxious guests anxious, immediately patiently looking. Soon, I saw the message that the lost jewelry. Your tour guide, miss Song Qinqin, immediately reassured me that I had sent them to me for a few days. I am waiting for a half believe and half doubt mood. Today, finally lost its! I was deeply touched by the good quality of Song Qinqin's guide. In advocating and harmonious society today, I think this behavior is worth promoting and encouraging. It can also be seen that the Song Qinqin tour guide is indeed adhering to your "all for the sake of customers" concept, to create the most satisfactory tourist services for tourists.
In addition, I was deeply impressed by the strong coordination ability of Song Qinqin's guide during the tour. When we sit on a bus for a long time to reach the destination, if the atmosphere will feel dull, boring, and Song Qinqin was able to interact with us to guide the car, melodious songs, laughter, creating a warm and cheerful atmosphere, so that we are on a journey through the mood, cheerful.
Now we have to go home, but Song Qinqin smile and enthusiasm and the guide of extraordinary ability still echoed in our minds, we for your community to cultivate such a good tour guide and proud, on the occasion of the leadership to thank your club.
Finally, I wish you all the best in your tourism!
Thank you, Xinjiang rose
August 14, 2008
Dear XX tour leader:
We are a member of your company's XX July 3rd 9, the Royal Caribbean International Cruise Korea tour group tourists, our leader is your company's XX leader, we would like to praise and praise Qin leader -7.
In the course of the tour, we are moved every day. Our team is more complex, age from 90 years old to 3, 4 years old children have, this gives Qin leader's work has increased a lot of difficulty, but the Qin leader smile service all things big and small, take care of everybody is particularly thoughtful. In Busan and Jeju Island tours, each car arrived at the destination, tourists get off, Qin Captain stood in the door of the car, the older tourists walking out of one, let us feel warm and care, we are family care in the journey, the Fu, Fu Qin a leader work attitude, help the leader's character, the Qin Fu also helped out of your company's service level and quality.
Another thing, we especially want to thank the Qin leader, we are from Hebei Tangshan tourists, age over 70 years old, at home to do mobile phone roaming, but not standard, telephone hotlines, Qin leader know, immediately for us to the home phone reported safe, after taking the time let's talk with her phone and home, so that our children put a heart, although a small matter, but reflects the Qin captain earnest attitude to work, Qin captain helpful qualities, but also reflects the Qin love her leader job, this is a how valuable the spirit of ah!
The journey will go out, we will be with the Qin Qin leader broke up, thank you captain for us and for the team to take care of children and caring, Qin led team work hard, we may meet again after the tour.
Dear xx travel agents: Hello!
In April 11th 12 of us XX Tour de France Switzerland + New Swan Stone Castle 11 day trip, although has ended, but in our hearts every passenger left a lot of good memories. This pleasant travel abroad, we especially want to thank the European tour leader, XX, during the whole trip, he with "sincere, warm and thoughtful, meticulous" quality service to passengers left a deep and good impression.
He is clear, skilled, standardized operation, strong responsibility, in the whole process of tourism happy, he did not forget to remind passengers Caution!, emphasize the security consciousness not to mind taking the trouble in a foreign play, in his tips, our team in the whole trip two times personal encounter thieves, because of you have awareness, look after each other, to remind each other, our visitors are lucky two times to escape it, near misses, because of his work for the whole journey, have never had any regrets in this respect.
During the journey, he accompanied the visitors to "urgent customer needs, customers want to think" the strong sense of responsibility and dedication, actively provide convenience for passengers, when passengers encounter difficulties of language communication, he will be the first time around you when the translation, especially given more care and help for motion sickness sick passengers, he put his whole neck pad to carsick passengers and tired of their own, let visitors feel warm and thankful. He regards "sincerity and enthusiasm" in the quality and quantity of service, and regards "love, love and devotion" as a service spirit, and permeates every aspect of the tourism process. He is active in work attitude, enthusiasm, and thoughtful service, attention to detail, and the affinity of passengers is also very strong, the entire schedule is reasonable, reflects the high professional level and comprehensive professional ability, by everyone's trust and praise. We still can not forget the leader on the bus on the history, culture, customs and so on Europe off the reel, let us know more about the history of Europe; forget every tourist attractions he notices and carefully about travel Raiders; due to the large temperature difference between morning and evening every day in Europe, after the end of the trip, he will notice second days local weather and temperature situation, the passengers are advised to wear what kind of clothes is more suitable, because of his service in place, let us enjoy the trip. Especially for the trip encountered two unexpected episode, he has very let passenger satisfaction, 1 cases) we were watching the New Swan Stone Castle, there are 5 people and forget to watch pictures because of too much input, when we feel over the visiting appointment a few minutes, then we are upset, a rare the European Tour, how much we want to visit New Swan Stone Castle, when we call him, we are also very clear to the leader XX a problem, although not expect what, but still want to fight for a chance to try it, he would have no reason to refuse the passenger demand, but he did not blame us, but with the attitude of running up and down the museum and active staff contact, and get their understanding, to meet the requirements of tourists visit, which makes us very impressed, because he did not have any complaints of passengers, which makes We feel even more guilty and self reproach. 2) at the end of the end of the trip to Italy exit, my colleagues in the passport and ticket refund is gone, my colleagues anxious to "Crazy", the leader is a very careful person, every key node on the trip, he is always very carefully watched every tourists. When he knew that my colleague lost passport and ticket, he is very calm, not to blame but comfort, calm her back in the formalities in the scene just now, he thought quickly find just behind her for passengers, was really behind for It is as expected, the passengers mistakenly took, although near misses, but we thank you very much for him. He is a comprehensive high quality and well qualified senior leader, he in the tourism service, in order to "warm, preciseness, integrity, quality", establish a good corporate image for your company, also let us deeply feel the XX tourism enterprise culture, we are very satisfied with the tour, the we will be an unforgettable and precious experience. Here, I would like to express my heartfelt thanks to the team leader XX for his sincere service. The next trip, we will choose xx travel, I hope xx travel better and better!
Thanks for the XX tour!
Thanks for the team leader - xx! You've been working hard!